Many companies are looking for cost effective and innovative ways of maintaining contact with their customers. In today's economic climate it's important to capture new customers and retain the ones that continue to buy and require your services.

Mexuar offers a very compelling range of unique call handling solutions for many and diverse business people. They range from simple scheduling of customers’ calls with one telephone number using existing handsets, through integration with web sites, to extensive solutions including dynamic conferencing, CRM, diary and web integration. The Corraleta range of solutions really does unify your communications.

We have many ways in which we communicate with our customers: different businesses have different priorities. The Corraleta call handling solutions start to bring these different ways together. They can provide a unified call solution which allows one number to be promoted and you then schedule which existing handset you wish to take calls on. We can enhance your web site to include a means by which your customers can directly talk to you whilst browsing your web site; again, you can schedule how and where you take the call. For the first time you can bridge the on-line and off-line experience in a unified manner.

When actively marketing your products and services to your customers, you can use the email and SMS functions within the call handling solutions; you can even allow your customers to talk to you directly from an email. All of these functions have traditionally only been available to large companies with huge telecommunications budgets. These features are now available to small businesses at a fraction of the cost.

• We provide a managed service which uses your existing set up so there is no need to invest in expensive telephony equipment,
• It's simple to use via the web or using your mobile
• The low cost start-up packages are ideal for small/medium sized businesses that will produce a return on your investment.

The Corraleta TradeTalk call handling solution is aimed at Tradesmen who value customer contact. Never miss a call. The solution allows you to publish one number when you are advertising and schedule where and when you want to take that call. You schedule the call to one of three different telephone numbers and, if the call cannot be taken, route the voice mail through to your email. Never lose business, and money, by missing a call! You can create your schedule by logging in to the Corraleta web site, using your own user account, and deciding where and how you want to take your calls. If you change your plans and you are not near a computer it doesn’t matter.

TradeTalk offers a simple IVR solution that means you can change your schedule from the nearest available handset. There are no hidden costs: a small one-off joining fee which includes some call minutes is all you need to pay to get started. Following that, you can purchase additional call minutes on a pay-as-you-go basis.

	ProTalk uses the same call handling solution concepts as TradeTalk, and extends them to an on-line world. Your web site can now become a vehicle for existing and potential customers to contact you whilst they are browsing your web site. You can also set up the solution to make VOIP calls, taking advantage of the low call tariffs associated with this.
You can set up a VOIP handset, or use the softphone provided with the solution and enjoy the ease of "one-click calling" from the included diary application.

This solution builds on the ProTalk solution. It is aimed at customers who want a more sophisticated solution which may involve a dynamic conferencing facility. This is one of the unique features of the Corraleta solution: when you buy the ProTalk Plus service you get two 0845 numbers. One of these can be configured as a conference line enabling customers or other professionals to talk together. The conference line can also be represented as a button on your web site, allowing participants to join the conference at no cost if it is invoked through the web site.

ProTalk Plus offers other benefits such as integration with a company diary solution, e.g. Outlook, simple CRM functionality, and optionally you can record a welcome message, facilitate and manage email and run SMS campaigns. ProTalk Plus provides small businesses with a truly unified communications solution.

• Corraleta ConferenceTalk – Allowing small and medium sized companies to link disparate staff together with dynamically organised conference calls. You will always know when personnel are available - they are never more than a click away.

• Corraleta SalesTalk – Providing geographically diverse Sales Teams with a simple and efficient way to communicate using their existing infrastructure. This can include simple one-click calling of customers from a diary or CRM system ,through to 'dynamic one-click conferencing' truly integrating and unifying your sales systems with your communications systems.